Shipping and Delivery

We are pleased to offer you efficient and reliable shipping service by working with several couriers, including Amazon Logistic, DHL, UPS, GLS, Poste Italiane, and other logistics partners. Delivery times may vary depending on the courier used, product availability, and destination location.

Estimated Shipping Time:

• Amazon Logistic: 1-2 business days for domestic shipments and up to 5 days for international shipments.

• DHL: 2-4 working days in Europe, 5-7 days for non-European destinations.

• UPS: 2-3 business days for domestic shipments, 4-6 days for international shipments.

• GLS: 3-5 working days for domestic and international shipments.

• Poste Italiane: 4-7 working days for standard shipping to Italy.

Shipping Details:

If your order is being handled by Amazon Logistic, it is possible for the package to be packed and shipped directly by Amazon. This is because we also own a store on the Amazon platform and take advantage of their warehouses to ensure fast and efficient delivery. In addition t i would like to inform you that our assortment allows us to offer you a wide availability of products. Delivery times may vary depending on the type and availability of items.

Return Policy:

Our goal is to ensure your complete satisfaction.
You have the right to request a product return within 14 days of receiving your package. Please contact our customer service department to receive all necessary instructions.

Instructions in case of Damaged Package:

• Do not open the package if it has visible damage.

• Take detailed photos of the package to document the damage.

• Promptly contact our customer service department by sending pictures and describing the incident. We will provide immediate assistance to solve the problem as soon as possible.

Support and Assistance:

Our customer service team is available to help you with any questions or concerns regarding shipping and delivery. Please feel free to contact us, we will be happy to help you.